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Terms and conditions of use

I. General Terms of Use

The following rules comprise Regulations of the online shop at www.fox-leder.co.uk. Operator of the shop and owner is FOX Robert Nowakowski, based in Zielona Góra, postal code 65-128, ul. Krępowska 8, Poland, Tax Id. PL973-086-43-21

Address for correspondence:

FOX Robert Nowakowski,

ul. Krępowska 8,

65-128 Zielona Góra,

Poland

e-mail: office@fox-leder.co.uk

By accessing, browsing and/or using this site, you acknowledge that you have read, understood and agree to be bound by these regulations and to comply with all applicable laws and regulations. If you do not agree to these terms, then please do not use this site.

II. Ordering

When placing an order you agree that all information provided is accurate and complete. When you place your order over the website we will send a confirmation email which will detail the products ordered, payment method, and cost. You must check that all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.

Please note that your order constitutes only an offer to purchase goods from us, and does not form a binding contract until accepted by us. No contract for the sale of any product will exist between you and fox-leder.co.uk until we accept your order by despatching the product to you, notwithstanding that we may have sent an email confirmation.

III. Payments

a) We accept payment by PayPal.

It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you're 100% protected against unauthorized payments sent from your account.

If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to paypal.com to complete your payment.

IV. Delivery

FOX company offers delivery of its products within European Union and also to Switzerland, Norway and USA.

Packages are generally dispatched within 1-3 work days after receipt of payment and are shipped via UPS or DHL with tracking. Packages are delivered within 2-5 work days from time of shipment.

In the event that an item is out of stock, delivery times may take longer. We will always notify you by email or your preferred method of contact.

Boxes are amply sized and your items are well-protected.

V. Warranty and complaints

All products available in the shop come with the Seller's warranty. The warranty does not cover any accidental or intentional mechanical damage nor damage caused by negligence or misuse of the product. Document of purchase (VAT invoice) is required for complaints to be acknowledged.

Any product sent back to the Seller for complaint purposes must be accompanied by a statement of complaint, describing the reason for complaint and circumstances that resulted in the product's faultiness. Customers should also provide their full name, adress, order ID number and specify their expectations on how the complaint should be handled (exchange for another product of the same type, repair, cash refund).

Complaints will be processed within 14 days after the package was delivered to the Seller. The Customer will be notified about the actions resulting from the filed complaint.

In cases of justified complaints, the Seller will cover all shipping fees connected with the complaint.

In cases of unjustified complaints, the Customer will cover the shipping fees connected with the complaint.

VI. Pricing

All prices on fox-leder.co.uk website are in GBP, EUR, USD or CHF and are inclusive of Polish VAT where applicable. The Seller is an active VAT payer registered for the purposes of transactions conducted within the EU.

VII.  Customer registration

Orders can be placed through an order form available at the shop's website. Private individuals (over the age of 18 and younger, provided they have received permission from legal guardians) and legal persons are allowed to register as customers.

When registering, Customers are required to provide information about themselves that is accurate and true; otherwise, the order might not be processed.

Customers' personal data is collected for shop purposes only and is processed for purposes of Seller's economic activity and for means of promotion and advertisement, adhering to security measures in accordance with the Polish Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883) 

VIII. Returns and Exchanges Information

If you are not satisfied with your purchase, you may return unworn merchandise within 14 days of delivery date for an exchange or refund.

Credits will be issued in the same manner as payment was made. Refund requests will be processed within 72hrs of the item being received.

To return or exchange an item, complete the appropriate portion of the form:

click -> Return/Exchange Form

and enclose it with the merchandise you are returning. Please indicate on the form whether you would prefer a refund or an exchange.

Our Address:

FOX Robert Nowakowski

ul. Krępowska 8

65-128 Zielona Góra

Poland

The buyer must pay for return shipping fees and these are non-refundable.

IX. Import Duties and International Taxation

International Buyers outside the European Union – Please Note: Import duties, taxes and charges are not included in the item price. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customers from the European Union do not assume any additional costs.